Faq

01

How to order

To place an order, please submit a request for quotation to the following e-mail: commerciale@tecnoruoteindustrial.it, indicating the type of product and the quantity. We will send you our best proposal. Our prices are on EX WORKS basis, unless otherwise written indication. We execute orders only for minimum lots, subject to availability existing in the warehouse. The minimum lot of order depends on the type of article. We don’t sell to private individuals.

02

Terms of delivery

The delivery time specified in our order confirmation has predictive value. Tecnoruote assures the maximum efforts to their respect, that does not mean that some unexpected events might change the planning. The company shall not be liable to damages and can’t accept contract resolutions.

03

Payments

The payment must be done within the terms indicated in the invoice. Delayed payment will cause the debit of interest.

04

Complaints for non-compliance

We don’t accept claims for discrepancies of products respect to the type and quantity specified in the order after 8 days from the delivery of the material. The company does not assumes any responsibility for the improper use of our product. Any returns must be agreed with the company. Returns of compliant goods will be credited to 80% of the purchase value.